Our Vision, Mission and Business Values
To work with people with disabilities to support them to live a good life by delivering people-centred, family-focused & customer-driven services and supports, so that they can thrive.
To empower and support people living with disability. Able2 staff walk with their clients, providing support and services that contribute to creating an inclusive society.
We are whole hearted, optimistic and empathic in our service delivery and our decisions, whilst upholding our integrity, honesty, kindness and accountability.
How did Able2 get here?
Able2 began its journey as part of a youth service called Mountains Youth Services Team (MYST), and our focus was to support young people with a disability. When MYST discontinued the disability program, Sue and Rod decided to take the whole disability team and create a new NDIS provider called Able2 in order to maintain and continue services to its clients. Our vision was, and is, to provide a local service providing exceptional, dynamic and creative supports for those in our community.
Able2 started on 4 January 2019 with a staff of 9 committed, brave and courageous people, all prepared to take the risk of starting a brand-new service together. Our service would focus on youth, but be open to all people with disability. We initially worked from our homes with Sue and Rod’s diningroom table becoming a busy and noisy desk space for us all.
An opportunity came up to use a small office space in Springwood behind a beautiful vegan cafe called One2One in May 2019. Able2 had grown in size and the team were not able to gather around a dining room table any longer, so we grabbed this wonderful opportunity and found ourselves in our first Able2 office. This period of time was so busy and incredibly exciting as we tried out and built new, innovative programs and support offerings. We also experienced the unusual event of our office roof blowing off! That was super exciting… but perhaps not in the right way! Our teams developed and grew, and our staff numbers doubled and trebled. The little office behind One2One was exploding with desks, staff, clients, dogs and noise! The delicious food and coffees that found their way from One2One into our office meant that not only was Able2 growing in size but so were we!
As we came out of the first covid lockdown in 2020, we moved into a bigger, brighter office in Raymond Road, Springwood. Through 2020 and 2021, we have learnt so much about how to keep a warm, nurturing feel in how we support our staff and provide our supports to clients despite all the challenges of COVID. We have learnt how to work with the NDIS systems, regulations and requirements. We have learnt to adapt to a pandemic and keep all our clients supported through it. We have learnt to run what has become a large organisation with complex systems and a variety of support areas. We have built and grown the skills and capacity of our staff and constantly focusing on the quality and ethics of our programs. It has been an incredible, privileged and worthwhile journey.
Sue & Rod wanted to build an organisation where staff were heard and respected, and where their family responsibilities could be flexibly managed around their work, where they could have every opportunity, and be supported, to reach their potential. They wanted a service where people with a disability felt comfortable, safe and welcome, where they could pop in and know where the kettle was to make a cup of tea for themselves before a session. Now, over three years later Sue & Rod manage a service that is known and respected for best practice and exceptional service.
Today, 65 committed, brave and courageous people working at Able2 strive to fulfil that that vision every day!
Our Commitment to you
Able2 exists to empower and support people with a disability to live good lives. We commit to providing professional, ethical, person-centred and whole-hearted support. Able2 commits to supporting and developing their staff, and to continual improvements in all areas of service delivery in order to provide the innovative, flexible and professional support that our community deserves.
Our Commitment to Aboriginal and Torres Strait Islander People
Able2 recognises Aboriginal and Torres Strait Islander peoples as the first peoples of this continent and the islands of the Torres Strait. We acknowledge our shared history; recognise the right to self-determination and the importance of connection to country. We acknowledge and respect distinct Aboriginal and Torres Strait Islander cultural differences, beliefs, values and languages.
Able2 commits to developing and implementing policies and procedures that demonstrate respect for Aboriginal culture and leadership by ensuring that an Acknowledgment of the Traditional Owners will be read out at all Able2 meetings, the display of the Aboriginal flag at the Able2 office and the celebration of Aboriginal and Torres Strait Islander cultures and heritage wherever appropriate.
We are a child safe organisation.
“A Child Safe Organisation is one that creates a culture, adopts strategies and takes action to promote child wellbeing and prevent harm to children and young people.”
– Australian Human Rights Commission 2019
Able2 is committed to the National Principles for Child Safe Organisations.
We respect and value the rights of all children and young people, and support them to reach their full potential. We recognise that particular consideration needs to be paid to the cultural safety of Aboriginal and Torres Strait Islander children and young people. We also acknowledge the particular needs of children and young people arising from their cultural and linguistic background, sexuality, gender diversity, disability, or as a result of domestic and family violence or other trauma.
Our Business Philosophy / Charter
At Able2, we are committed to a culture that supports the legal and human rights of our participants. We ensure you can exercise those rights as outlined in the relevant legislation as follows:
- The UN Charter of Human Rights, 1948
- Disability Inclusion Act, 2014
- NSW Disability Service Standards
- Age Discrimination Act, 2004
- Disability Discrimination Act, 1992
- Racial Discrimination Act, 1975
- Sex Discrimination Act, 1984
We support the principle of fairness in all aspects of our service delivery. We will ensure that the services provided to you is in an environment free from discrimination, financial, sexual, physical and emotional abuse, neglect or exploitation.