PARTICIPANT HANDBOOK
Able2’s Participant Handbook provides participants and their carers with essential information about their rights and responsibilities. It gives important information, not only about what a participant should expect when they use Able2 services, but what their rights and responsibilities are when receiving support from all service providers.
This handbook promotes and safeguards people’s rights, including
- choice and control
- respect and identity
- safety
- involving others and advocacy
- privacy and confidentiality
- making a complaint or giving feedback
PROGRAM AND SERVICE FLYERS
Download our program and service flyers for more information.
NDIS INFORMATION
The vision of the NDIS is to provide individuals and families with more empowered choice and control to select the services and support they require to achieve their individual goals and aspirations. The NDIS funds what is assessed as an individual’s reasonable and necessary support needs.
Able2 is a registered Provider of NDIS supports.
The National Disability Insurance Agency administers the NDIS scheme. You can find an enormous range of information on its website: https://www.ndis.gov.au/
Whether you are just beginning your NDIS journey, or you are looking at exploring new options for supports, Able2 is able to support and assist you.
Covid Safety
Able2 has been adapting and changing our policies to respond to the pandemic and we work to protect the wellbeing of our staff and clients.
To ensure our clients, visitors and staff remain safe, we have taken extra precautions and change the way that we operate some services. We are listening to NSW Health and following their advice.
Cancellations
We understand that you may need to cancel your service. If so, please tell us as early as you can. We can change the service to a time that suits you better.
We know that people are anxious about services and we continue to explore options to make them more flexible and in different formats. If you are thinking about cancelling or changing services, please talk to us first as we may have some options that work for you.